Text Box: PERSONAL SERVICES Food / Nutritional Services Since nutrition is a very important part of your recovery, your physician has prescribed the diet best suited for your needs. A Menu Host / Hostess will provide you with menu selections for your meals in order to accommodate individual preferences that comply with your diet. Registered Dietitians provide nutrition assessment, consultation, education and supervision of your meal preparation. Please advise our staff of food brought in from home. It may conflict with the prescribed diet orders for other procedures that are necessary for your diagnosis and recovery. Mail / Newspapers Your mail will be delivered to your room by Auxiliary members daily, except Sunday. Mail arriving after you are discharged will be forwarded to your home. Newspapers for patients are delivered each morning, and newspaper boxes are located at the front entrance. You may receive email at the hospital on weekdays. From the hospital’s website, www.citrusmh.com, your loved ones should click on “email a patient” and fill in the your name and room number if known. Auxiliary members will deliver the messages same-day when they are received by noon. Emails received after discharge will not be forwarded. Problems and Concerns We are committed to making your stay as safe and pleasant as possible. If you do have concerns, please ask your caregiver to contact the Manager or Supervisor. He or she will be happy to address your concerns. Social Services / Patient Care Coordinators The patient care coordinators serve as a vital link between the patient / family / physicians and the community resources available in our county. Services the Patient Care Coordinators provide: Assisting with Discharge Planning for continued care after hospitalization, including rehabilitation or nursing home placement, home health services, medical equipment, and transportation needs. Answering questions regarding Advance Directives [living will, health care surrogate and power of attorney forms]. Communicating with insurance companies as needed for authorizations or post-hospital care needs. Telephone Dial “9” for outside local calls. Long-distance calls may not be charged to your hospital bill. These calls should be billed collect, to your home telephone, or to your telephone credit card. To get a long-distance operator, call “8 – 0”. Incoming calls can be dialed directly to your bedside telephone. Callers should dial 344 + the telephone extension listed on your bedside phone. Or, call the main hospital number, 726-1551 and follow instructions for calling a patient room. Television Color television sets with basic cable and remote control are located in each patient room. Please be considerate of other patients and visitors in controlling the volume.